Managing an Organization Account (admins only)

This section explains how Admin users can configure and manage their NextRequest account.

• Retention
• Soft Launch Checklist
• NEW - Tips for Managing Public Records Requests during COVID-19
• Customizing Your Portal
• Setting a Default Response Time Limit and Reminders
• Setting the Default Visibility of Requests
• Linking your website to your NextRequest portal
• Setting up an FAQ page
• Anticipated Fulfillment Date setting
• Adding document links and closure responses to requester notifications
• Setting up Payments
• Payments FAQ
• Creating and Managing Departments
• Automatically Assigning Requests
• Creating and Managing Users
• Creating Alerts to Reduce Unnecessary Requests
• Creating and Managing Message Templates and Categories
• Creating and Managing Tags
• Going Live Check List