Managing an Organization Account (admins only)
This section explains how Admin users can configure and manage their NextRequest account.
- Retention
- Soft Launch Checklist
- NEW - Tips for Managing Public Records Requests during COVID-19
- Customizing Your Portal
- Setting a Default Response Time Limit and Reminders
- Setting the Default Visibility of Requests
- Linking your website to your NextRequest portal
- Setting up an FAQ page
- Anticipated Fulfillment Date setting
- Adding document links and closure responses to requester notifications
- Setting up Payments
- Payments FAQ
- Creating and Managing Departments
- Automatically Assigning Requests
- Creating and Managing Users
- Creating Alerts to Reduce Unnecessary Requests
- Creating and Managing Message Templates and Categories
- Creating and Managing Tags
- Going Live Check List