Reference

Getting Started

• ★ Create a Saved View on the All Requests page
• NextRequest Accessibility Features
• Request Process Overview
• Overview of User Roles
• Feature Access by Role
• Getting Started in a Single User account
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Managing an Organization Account (admins only)

• Retention
• Soft Launch Checklist
• NEW - Tips for Managing Public Records Requests during COVID-19
• Customizing Your Portal
• Setting a Default Response Time Limit and Reminders
• Setting the Default Visibility of Requests
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Managing an Individual Account

• ★ Update Email Settings
• Recommended Notification Settings for Staff Users
• Signing in for the First Time
• Setting Your Password
• Managing User Account Information

Fulfilling Requests

• Request Show Page Preview
• How to use the search field to search for requests
• Internal Notes
• Adding and Managing Tasks
• Changing who can view documents and links
• Redacting Documents
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RapidReview

• Draft Redaction in RapidReview
• RapidReview Overview
• Extracting PST, MSG, and ZIP files
• Moving documents between stages
• Redacting individual documents in RapidReview
• Batch redacting documents
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Reporting

• Risk Assessment Screening Tool Information
• The General Report
• HB1594 Guide for Washington Agencies
• Reports Tab (Admins only)
• Download a Users Report (admins only)
• Downloading a Requests Report

Video Tutorials

• Request Overview for Staff users
• Request Overview
• Sending Messages (Video 4min)
• Uploading Documents (Video 3min)
• Tags (Video 2min)
• Tasks (Video 3min)
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API Resources

• NextRequest API: V2