Reference
Getting Started
- ★ Create a Saved View on the All Requests page
- NextRequest Accessibility Features
- Request Process Overview
- Overview of User Roles
- Feature Access by Role
- Getting Started in a Single User account
Managing an Organization Account (admins only)
- Retention
- Soft Launch Checklist
- NEW - Tips for Managing Public Records Requests during COVID-19
- Customizing Your Portal
- Setting a Default Response Time Limit and Reminders
- Setting the Default Visibility of Requests
Managing an Individual Account
Fulfilling Requests
- Request Show Page Preview
- How to use the search field to search for requests
- Internal Notes
- Adding and Managing Tasks
- Changing who can view documents and links
- Redacting Documents
RapidReview
- Draft Redaction in RapidReview
- RapidReview Overview
- Extracting PST, MSG, and ZIP files
- Moving documents between stages
- Redacting individual documents in RapidReview
- Batch redacting documents
Reporting
Video Tutorials
- Request Overview for Staff users
- Request Overview
- Sending Messages (Video 4min)
- Uploading Documents (Video 3min)
- Tags (Video 2min)
- Tasks (Video 3min)
API Resources
Self-Serve Onboarding
NextRequest Testing Guide for Self Serve Onboarding
- Task 1: Create a test request
- Task 2: Find the notification email and go to request
- Task 3: Add another member of your team as support staff
- Task 4: Post an internal message on the request
- Task 5: Upload a document to the request
- Task 6: Release the document
Admin Set-up Guide
- Admin Set-up: Introduction
- Admin Set-up 1: Basic Portal Configuration
- Admin Set-up 2: Mapping Your Process to NextRequest
- Admin Set-up 3: Creating User Accounts
- Admin Set-up 4: Creating Departments
- Admin Set-up 5: Customizing Your Portal
Release
Releases
- Release 1.9.6.3 - Rapid Review Updates
- Known Issues
- Release 1.9.3.0 (August 24, 2020) - All Requests Page Updates
- Release 1.9.2.3 (August 8, 2020) - JLARC Exemption & Private Dept. Visibility Fix
- Release 1.9.1.0 (July 6, 2020) - New All Requests Page
- Release 1.8.0 (12-15-19) - Draft redaction, autosave, and comments in RapidReview